IT Support & Solution

IT Support Solutions

We provide Customized IT Support Solutions to fit your business and budget. Focus on what you do best, we’ll handle the rest.

We know every business’s technology needs are different and having the right IT support in place is critical. Whether you have 5 employees or 500; we can craft an IT management strategy that’s right for your organization, and we’ll find the most cost-effective way to get just the right level of support.

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IT Support Solutions

Our IT support services and managed services offering can ensure the optimal operation of your computers, network, desktops and entire Information Technology Infrastructure.

Hardware Maintenace

Testing and cleaning of the hardware information systems – updating of master files, such as adding and deleting employees or customers and similar

Network Maintenace

Taking care of the overall health of the network (anticipating, preventing and solving the problems, troubleshooting, cable testing.

Software Maintenance

Updating of application programs in order to meet changing information requirements, such as adding new functions.

Security Maintenance

Ensuring that the systems remain secure all the time.

Security maintenance service may include backups, checking permissions and ownerships in critical files and directories, checking the assignment of rights and monitoring system logs.

Telephony Maintenance

The telephony maintenance service is similar to the data networking

processes of fault isolation and correction. On the other hand, IP telephony maintenance is much easier than with the traditional phone set up and can be done remotely in most cases.

Network Maintenance

One thing is for certain that we have a fantastic reputation with large

corporations and will fulfill all your Service and Maintenance needs. Taking care of the overall health of the network anticipating, preventing and solving the problems, troubleshooting, cable testing

IT Support

Our IT support services and managed services offering can ensure the optimal

computers, network, desktops and entire Information Technology Infrastructure. As a leading IT support company in the UAE, our comprehensive technical support services and solutions help to protect your often sizable investments in technology and ensure the continual operation and optimization of all devices within your organization.

Hardware Support

Our commitment to providing excellent, proactive IT services means that you will

receive first-class IT support from a company that is capable, knowledgeable and flexible – whether you need us to support an existing IT Team through our IT consultancy service. To stay on top of hardware and software innovations and trends requires a commitment to continual research. We do that so you don’t have to.

Maintenance Support

The support can take the form of ad-hoc and contracted SLA based support.

We are also able to hire IT staff out on a contract basis should the need occur. ITeccuratley provides service level agreements which entail all the company’s requirements to there satisfaction and need’s. Response times when signing a service level agreement varies to a client’s critical and non critical response time.

We provide Customized IT Support Solutions to fit your business and budget.